As the second largest roaster in a country renowned for coffee, Holland’s Ahold Coffee Co. travels to exotic and faraway places for beans — Sumatra, Kenya, Colombia, Costa Rica, you name it. But it was the mundane challenge of tracking shop floor activity at home that drove one of its most important recent business improvements: the installation of an IT system on the packaging lines.
By percolating data up from machine sensors to the boardroom using manufacturing execution system (MES) software tied into ERP, Ahold has made smarter decision-makers of executives who stir up everything from sales plans to customer strategies.
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